Customers will need to spend over $60.00 AUD to receive free standard shipping Australia wide.
We charge a flat rate of $10.00 within Australia for orders under $60.00 AUD.
Yes, we ship worldwide! Please note that the shipping costs to each country vary. The cost will be shown at checkout upon selection.
Please note that all import duties, taxes and charges are unable to be included in the item, shipping and handling costs. These charges are the buyer's responsibility. Please check with the customs office in the destination country to determine what these additional costs will be before proceeding with purchase.
How long will my order take to arrive?
We pick & pack your order within 2 business days; Monday to Friday and use Australia Post to deliver your 100% natural, toxin-free goodies. Once your order is collected by Australia Post you should receive your tracking number. The service takes approximately two to three days to deliver to Sydney, Melbourne & Brisbane, a little longer to South Australia and up to seven working days to Western Australia.
Stated international delivery times are estimated based on standard delivery times between metropolitan areas of major cities. If your delivery is to a rural or regional area please add typical domestic transit times for your country. Excludes public holidays (unless otherwise indicated) and time in customs if applicable, and may be subject to delay due to causes outside of Australia Post's control.
What happens if my parcel goes missing?
If your package has been 'stuck in transit' for longer than expected please let us know so we can lodge a 'missing package investigation' with Australia Post. Every missing package will be assigned a unique case number by Australia Post and can take up to 2-4 weeks to locate.
If the package was delayed due to an incorrect or incomplete address, the item should be returned to us. To have this package resent to the correct address, there will be a $9.95 postage fee. Please ensure you double check the shipping details as if it is an error on your end we will not be able to refund you. You will have to pay for the resend.
If you wish to query a delivery please contact us at enquiries@seed2soil.com.au